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Customer Service Executive | Print Management | Surrey

  • Salary: £25k
  • Reference: DRHT14702

benefits

TBC

the role

Career focused Customer Service Executives who are looking to up-skill and progress in the Print Management world, look no further! If you are brilliant with people and have excellent customer service skills as well as some experience in print management, you have the opportunity to join something special. Excellent career advancement opportunities on offer for the successful candidate.

Customer Service Executive | Print Management | Surrey | £25k

As part of a larger group this company offers a range of outsourced services, print management being just one. You will work with customers to advise and promote the company’s print management offering. These will be key clients so your excellent client service and relationship building skills will need to come into play.

With a multi-million pound turnover and a client base boasting national accounts, this is your chance the shine – you will be responsible for handling briefs from creative through to delivery working closely with internal and external departments to ensure all campaigns are delivered on time and within budget.

On a day-to-day basis you will be:

•Working closely with a range of clients

•Engaging in conversations and providing information to customers on the full range of products and services that the company offers

•Proactively identifying the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through

•Co-ordinating marketing and print requirements from initial brief through to delivery

•Managing client jobs through the business, providing accurate job instructions to all departments, agreeing schedules and monitoring job progress

Key attributes required:

•Good print knowledge and administration skills

•Strong organisational skills

•Proven background in customer service

•Excellent communication skills

•Knowledge of print management advantageous

A great opportunity for anyone who is looking for a long term role in a stable company with plenty of benefits and support. If successful you can expect a structured training and development programme tailored to your needs – you’ll have everything you need to keep growing your skills and expertise.

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